Kenya Airways bags first international cargo award


Last weekend saw Kenya Airways receive the Air Cargo News Global Service Award after being voted by the readers of Air Cargo News, a leading publication devoted to all matters pertaining to cargo shipments by air. Kenya Airways topped the Africa region and received this award for the first time ever, only a few weeks after putting their first owned B737-300C into operation. Three more of these aircraft will be converted in coming months as the airline is withdrawing all their B737-300 passenger aircraft from service in favour of more modern B737NG’s and Embraer 190’s. Last year did Kenya Airways in a joint venture with KLM owned MartinAir, introduce a B747-400F into service, which is operating a triangular flight from Nairobi to Amsterdam, then to destinations in the Far East, in particular in China, before returning to Nairobi again.

Nigel Tomkins, the CEO of Air Cargo News, was reported to have said when handing over the award: ‘All of this year’s winners have had to contend with a shrinking marketplace, and increasing regulatory pressures, whilst continuing to bravely invest in game-changing business strategies. Winning an accolade from customers under such difficult circumstances is particularly rewarding. It is very pleasing to see an Africa-based carrier collect this significant award’.

Receiving the award on behalf of Kenya Airways, Katrina Hanson, Regional Cargo Manager Europe and America, commented: ‘We are thrilled to be recognised by Air Cargo News, the industry’s leading publication. Winning an award that has been voted for by our customers is the ultimate honour. It has been an exciting year for Kenya Airways Cargo. We have launched our new freighter and plan to increase our cargo volumes worldwide. Africa is a growing market and Kenya Airways will be the cargo airline of choice for the region’.

Kenya Airways Marketing Director, Chris Diaz, said winning the award was a great motivation to the airline’s growing cargo business. ‘This positions us really well as a strong global brand and we thank our customers for the confidence they have shown in our service quality’.

The Air Cargo News Cargo Airline of the Year event – now 30 years old – is the longest-established and most cherished worldwide air cargo awards process of its kind and always attracts huge interest. Readers of the globally-circulated newspaper vote online for their best airline cargo service providers, and there are awards too for freight forwarders and GSAs, handling companies and airports.

One Response

  1. Great post, it is wonderful hearing about a success story. One of the most important thing of any shipping company is giving a great service to the customer.

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