Nairobi InterContinental Hotel launched new IHG loyalty programme in Kenya


(Posted 12th July 2013)



The InterContinental Hotel Nairobi earlier this week launched their new loyalty programme, now called IHG Rewards Club, which emerged from the previous Priority Club Rewards.

Karl Hala, General Manager of the Nairobi InterContinental and also Director of Operations for Africa for the InterContinental Hotel Group, in short IHG, said on the occasion of the launch: ‘The mobile internet revolution has increased hotel guests’ desire for seamless connectivity regardless of geographical location. This has made it necessary for us to enhance our guests’ experience and to minimize the communication disruption traditionally occasioned by being away from their workstations or families, at no extra cost’. Mr. Hala was referring to the free of cost access by Rewards Club members to wireless internet at not just the Nairobi InterContinental but across all 4.600+ hotels of IHG worldwide, which will provide members with all of the existing benefits, in addition to some exciting new ones. This applies whether members are staying the night or coming in for a coffee or impromptu meeting, starting on 09th of July for Elite members and available to all members from 2014.

IHG’s offers a range of nine brands in nearly 100 countries and territories for anything from an overnight getaway, a business trip, a family celebration or a once-in-a-lifetime experience in some of their acclaimed resorts.

IHG remains the only global hotel company that offers members additional recognition for exploring the entire range of its portfolio, which include among others InterContinental, Crowne Plaza, Holiday Inn and Hotel Indigo. IHG Rewards Club is the world’s oldest and largest hotel loyalty programme, with 73 million members. Visitors and guests can sign up free of charge and find out more about the changes and benefits online or at any IHG hotel.

The Nairobi InterContinental Hotel later this month is the venue for the Hotel Summit East Africa and in September for the second consecutive global hotel investment conference, a sign that the hospitality industry knows well that they are at home at the Nairobi InterContinental Hotel. Watch this space for updates from the Kenya Hospitality Trade Fair and the Hotel Summit East Africa, reporting live of course while staying at the InterContinental Hotel Nairobi once again.