Tanzania Society of Travel Agents recognizes Serena’s top performance


(Posted 17th September 2013)

The Tanzania Society of Travel Agents (TASOTA) has this year once again rewarded Serena Hotels for its continued exemplary service delivery and their range of locations on the Tanzanian safari circuit, in Dar es Salaam and on the spice island of Zanzibar. Out of the 21 Awards, three were listed in the hospitality category and Serena Hotels won two of those, gaining recognition as The Best Corporate Hotel in Tanzania as well as The Best Tourist Hotel or Hotel Chain on the Safari Circuit. The event was attended by Deputy Minister for Natural Resources and Tourism in Tanzania, Honorable Lazaro Nyalandu who handed over the awards to the respective winners.

A similar recognition was given to Serena Hotels in 2011 by TASOTA as the Best Tourist Hotel/ Hotel Chain on the Safari Circuit.

In February this year, Serena Hotels received a compliance recognition award from the National Social Security Fund (NSSF) in Tanzania for its continued compliance record with the fund with another recognition last year for ‘The Best Hospitality, Travel and Tourism in Africa’ by the African Business Awards as one of Africa’s leading companies who have excelled in best practices and driven Africa’s rapidly transforming economy.

Salim Janmohamed, the Serena Hotels Country Manager for Tanzania was reported to have said when receiving the awards on behalf of the company: ‘Serena Hotels is one of very few exemplary employers in Tanzania who have excelled in various sectors including financial, mining, transport and communication and received recognition in the Tourism Sector Category. The brand portfolio in Tanzania alone continues to focus on unrivaled client service delivery as a key focus, and this recognition will only challenge us further to continue giving our very best of service’.

Serena’s collection of now 24 hotels, resorts, safari lodges and safari camps across Eastern Africa, including Mozambique, have regularly won prestigious awards, many as a result of client’s feedback and some as a result of audits carried out by organizations giving such awards. Visit www.serenahotels.com for added information on some of the stunning locations in the national parks, the finest beaches and of course the primiest settings for their city hotels. Watch this space.

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