FOUR STAR STATUS FOR ETHIOPIAN AIRLINES
(Posted 10th November 2017)
Skytrax, the world’s most respected airline and airport ranking platform, has given Ethiopian Airlines a four star ranking in their latest publication updates. The organization uses transparent methods, regularly audited, to arrive at their findings.
Ethiopian Airlines Group CEO Tewolde Gebremariam had this to say when receiving the commemorative plague from Skytrax: ‘The 4 Star recognition by SKYTRAX is a significant milestone in the long history of Ethiopian Airlines. As a customer focused airline, it is extremely gratifying that our hard work to ensure high level of customer satisfaction at all times through a consistent delivery of global standard product and superior level of service has borne fruit.
4 Star Airline certification is one of the overarching goals and a critical successor factor of our 15 years strategic roadmap, Vision 2025. Although we have been receiving many prestigious awards from all corners of the world for our superior customer services on the ground and in the air, this rating certifies the global standards of our products and service delivery through professional audits. I wish to thank all the hardworking 12,000+ members of the Ethiopian family for this great success.
At the same time, this prestigious rating reminds us all that SKYTRAX 4-Star Rating is a great honor and also a great responsibility to always meet the high expectations of our esteemed customers‘.
Earlier this year had Skytrax named Ethiopian Airlines as their choice of Africa’s best airline for the year 2017.