#AirKenya Newsflash


29th May 2020

Dear Valued Customer,

The Airkenya Team appreciates your patience and trust in us during these unprecedented times.

Since March 2020, Airkenya has been monitoring the historic impact on the travel industry caused by COVID-19.

We’ve endeavoured to keep you posted on matters affecting our flight operations.

Due the uncertainty regarding the reopening of international borders coupled with the fact that most of the lodges in the destinations that we fly into are closed, the restart date for our operations will hereby change from 02nd June 2020 to 01st July 2020.

We have put in place measures to ease your enquiry processes as you continue to adjust your travel plans and make future bookings.

Our staff will be attending to you through the below channels:

  • For bookings and tickets adjustments email: resvns / resdesk4

  • Our contact centre is open from 0900hrs till 1600hrs EAT and you can be assisted through the line +254 (0) 20 391 6000.

  • To all our Partners; Tour Operators, Travel Agents and the entire customer fraternity, kindly reach out to the Sales and Marketing team for 2021 contract rates through the email: marketing

Rest assured, we will offer maximum flexibility and accommodate Customers to the best of our ability.

As we make any changes to our operations or procedures, we will update you with the most current information. A link on Covid -19 Updates will remain open on our homepage at www.airkenya.com.

Thank you, Stay safe,

The Airkenya Express Ltd Team.

Call Centre: 254 20 391 6000 alternatives 0727 131977, 0721 415346, 0733 731 865

Email: info

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