Uganda’s hospitality industry getting into gear again


(Posted 13th July 2020)

As Kampala’s leading hotels gear up once again, following a crippling lockdown inflicted on them by the Ugandan government at the onset of the #COVID19 pandemic reaching the country – without any compensation for that matter – has interest been keen and rising to learn about the various measures hotels associated with international hospitality groups are taking to offer a vastly improved health and safety regime for their guests.

The Sheraton Kampala Hotel is a franchise operation and falls under one of the Starwood Hotel brands. Starwood, once a global hospitality industry giant standing alone, was two years ago taken over by Marriott Hotels.
Marriott has developed dedicated health and safety measures for all hotels falling under their wide range of brands, which generally go over and above local health and safety directives given by countries like Uganda, since a global brand must simply be leading from the front and setting standards of best global practice. This is of course reassuring for their clientele, both local and as and when travel to Uganda is possible again without a mandatory 14 days quarantine, international travelers to be as certain as one can be to be safe from contracting the virus within the hotel premises.

The Sheraton, as the first of the large hotels in and around Kampala, has already relaunched their popular Sunday Brunch buffet and is once again offering live music on Saturdays and Sundays. The hotel has even during the lockdown period continued to operate their cake shop – deliveries of course guaranteed so that people marooned at home at least had a cake to celebrate birthdays and anniversaries in some style.

ATCNews later this week is taking a look behind the scenes at the Sheraton Kampala Hotel to give readers a clear overview of the measures the hotel has taken towards the ‘New Normal‘ health and safety regime and showcase what preparations a hotel of this class is taking towards a full reopening after the enforced downtime of several weeks.