#SerenaHotels News Updates August 2020

We are halfway through the year; in normal circumstances we would be taking stock of how we have helped you achieve your 2020 travel goals more so create lasting memories with your loved ones. However, the world has been grappled with the Covid-19 pandemic, rendering most of the travel plans to a pause. As Serena Hotels adapt to safer ways of doing things, allow us to reignite your travel goals now that the travel restrictions have been eased in Kenya and the wider East Africa. We are ready to welcome our domestic travelers since 15th July and our regional and international guests from
1st August 2020.

Please visit our website to view the variety of offers in
Kenya, Uganda, Rwanda, Tanzania, Zanzibar and Mozambique.


From the famous words of Desmond Tutu, “Hope is being able to see that there is light despite all of the darkness”. Serena Hotels has a long tradition of emphasizing cleanliness, safety and comfort in our guest rooms, Public spaces and back of house operations as we understand that the health, safety and comfort of our guests, staff and partners remains of utmost importance. This principle accompanies us in this period of the Covid-19 worldwide pandemic. We have added to our already rigorous cleaning and safety protocols the appropriate recommendations and compliance measures in line with the Ministry of Health and the World Health Organization requirements to prevent the spread of this virus. My team and I are delighted to welcome you back!

Mahmud Jan Mohamed
Group Managing Director Serena Hotels
Read more on our safety protocols


It is that time of the year yet again when millions of herds of wildebeest, zebras and antelopes start their long pilgrimage from the Serengeti National Park in Tanzania to the Maasai Mara National Reserve in Kenya. This arduous journey is a spectacle in itself, in fact, the eighth wonder of the world. Watching the herds plunge into the murky waters, with the risk of falling prey to the ferocious predators of the Nile crocodiles and Africa’s big cats sets a center-stage of a dramatic wildlife arena like no other. Mara Serena Safari Lodge is located at the very center of the famous ‘Mara Triangle’ with commanding views over the savannah and down the winding coils of the hippo-filled Mara River. This is your chance to secure a front-row seat at Mara Serena Safari Lodge to watch the raw display of nature live as it unfolds.

To book your front-row seat with us, please contact our sales team: Email: reservations.kenya Tel: +254 732 123 333/ +254 709 998 333


While the world was taking a complete hiatus due to the unprecedented times, nature was being renewed. And we are excited to see that the unparalleled beauty of flora and fauna waiting to awe you. The thrilling safari experience is now even better with less crowds in sight offering you exclusivity to be as intimate with nature as ever. Ol Pejeta Conservancy is known for being home to the last remaining two female northern white rhinos and sanctuary to rescued chimpanzees. Can you imagine an afternoon walking with the rhinos guided by a game ranger or sighting the Big Five in perfect splendor? The conservancy have even reduced the conversancy fees by 50% for both residents and non-residents to give you an opportunity to enjoy the ultimate safari experiences. Sweetwaters Serena Camp, located inside Ol Pejeta Conservancy, a road trip away from the city’s capital, Nairobi, is now open.

Book your stay with us at Sweetwaters Serena Camp here


What do you see when you reflect on what is happening globally, socially, environmentally all around us? It may not be the direct shift towards sustainability that we’ve all been waiting for, but this strange and anxious moment could be the wake-up call we needed. We are uniting through compassion, hope, and action, and these are exactly the ingredients with which we can create a new world, together. Our newest video on Serena Hotels pioneering and catalytic efforts is a call-to-action for everyone to build a new world, a better world, on the other side of this unprecedented crisis. The time is here, and we are ready to welcome you for an inspiring, rejuvenating and safe experience.

To read more on this here or watch our video on how we are helping build a better world.