(Posted 28th February 2024)
Warm greetings from AirKenya, Regional Air and AeroLink Uganda – your premium carriers of choice, taking you to your favorite safari destination across East Africa and offering you guaranteed connections whether you are traveling domestically or across borders between Kenya, Tanzania and Uganda.
Additional Dash 8-202
AirKenya is excited to announce the delivery of an additional Dash 8-202 in December 2023. The 37-seater aircraft is undergoing refurbishment to update its livery and interior in line with the AirKenya brand and will be ready for service in time for the busy high season period. This aircraft, renowned for its speed, comfort, and efficiency, will elevate your travel experience, connecting you to your destinations like never before. The quieter fuel-efficient engines portray our continuous commitment to sustainable operations in aviation. This aircraft is AirKenya’s second Dash 8, growing our fleet size to 9 comprising the 2 Dash 8’s, 2 Dash 7’s, 3 Twin Otters and 2 Caravans.
Click to see how we welcomed our new aircraft
Coming soon: Our New Arrivals Terminal at Wilson Airport
Ongoing Constructions of the New Check-out Terminal
We are continuously seeking ways to improve every aspect of your premium travel experience; from the moment you book your flight to when you arrive at your destination. We are therefore thrilled to share the news of the construction of a new Arrivals Terminal at our premises at Wilson Airport, Nairobi.
The Arrivals Terminal will be operational in May 2024 and will be equipped with a baggage retrieval area and washrooms, making your arrival back to Nairobi more comfortable and seamless, in line with the departure process and amenities offered at our exclusive Departure Lounge.
Having you discover the advantages of our latest enhancement is something we are excited about. Your feedback and suggestions are always invaluable, helping us to serve you better.
Important Update
Regional Air is committed to delivering exceptional air travel services across East Africa, ensuring our operations align with the highest standards of safety, comfort, and reliability. In light of this, we would like to inform you of the suspension of several key routes within our network. This decision impacts flights to and from Fort Ikoma, Grumeti, Lemai, Sasakwa, and Serengeti South.
|
|
Reasons for Suspension The suspension of these routes is a proactive measure, taken with the utmost consideration for our passengers’ safety and the integrity of our flight operations. Several factors have necessitated these closures, including:
Impact and Assistance We understand these route closures may disrupt travel plans for many of our passengers. Regional Air is dedicated to minimizing inconvenience by offering alternative travel options and flexible rebooking policies. Our team is available to assist with rearranging travel plans, including booking flights to alternative destinations or adjusting travel dates. For assistance, please reach out to us through the following channels:
Enhanced Charter Capabilities in Tanzania with Support from Airkenya
Regional Air is delighted to share that our charter service capabilities in Tanzania have received a significant boost, thanks to the collaboration we have with our sister company, AirKenya. With the additional Dash 8 coming into service soon and the existing fleet of Dash 8 and 7’s, the group taps into its synergies to ensure efficient delivery of charter flights to our customers across the region. With these larger pressurized aircraft, we can accommodate big groups with diverse travel requirements, ensuring exceptional, comfortable, and personalized service for all our customers. |
| Click To Read |
Kisoro Runway Closure Notice
Following our previous communication, AeroLink Uganda wishes to remind our valued passengers and stakeholders about the temporary closure of Kisoro Runway 18/36. Please find the details and necessary adjustments to your travel plans as outlined below:
NOTAM (Notice to Airmen): B0002/24
- Closure Period: Starting Saturday, 27th January 2024, until Sunday, 10th March 2024.
- Runway Affected: KISORO RUNWAY 18/36 will be closed to all aircraft operations.
- Reference: AD 2-HUKI-1-3 (30 MAR 17).
- Issued by: Uganda Civil Aviation Authority
Reason for Closure
The closure initiated by the Uganda Civil Aviation Authority, is part of concerted efforts to elevate safety and enhance operational efficiency. During this period, essential maintenance and upgrades will be executed to ensure the runway conforms to stringent safety and quality standards. After these upgrades, we expect to offer more efficient service and enhanced payload capacity.
How This Affects Your Travel
Flights scheduled to arrive at or depart from Kisoro during the closure period will be affected. We are committed to minimizing the impact on your travel plans and will offer alternative arrangements to ensure your journey with us remains smooth and convenient.
Need Assistance?
For more detailed information, assistance with rebooking, or any other inquiries, please do not hesitate to contact us:
- Email: info@aerolinkuganda.com
- Call: +256 31 7333000
- WhatsApp: +256 776 882203
Operational Enhancements at AeroLink
AeroLink Uganda is thrilled to welcome a new member to our team. Esther Gemah, who previously worked with AirKenya, has extensive experience in aviation operations and is already making a remarkable difference in our service delivery and operational efficiency.
Expanding Our Fleet with an Additional Caravan
To meet the increased demand for our services, we’ve added an extra Caravan to our fleet. This expansion will add to our seat capacity and will enable AeroLink to provide better on time departures and service, ensuring the reliability and convenience you expect from Aerolink Uganda.
Looking Forward
These developments signify a new phase for AeroLink Uganda, with a stronger team and an expanded fleet poised to offer even better services to our passengers. We appreciate your ongoing support and look forward to continuing to exceed your expectations.
