(Posted 03rd November 2023)
As the booking cycle for next year begins to take off, please note the following changes in the Terms and Conditions attached to your 2024 Contract Rates.
Services into Serengeti, Tanzania
The fares quoted under the section MARA-SERENGETI-MARA (via Migori-Tarime) are applicable between AirKenya and either Regional Air Services, Auric Air or Coastal Aviation and apply in either direction.
 |
Circuit Discounts
CIRCUIT DISCOUNTS will only apply to sectors operated by AirKenya Express Ltd.
The Terms and Conditions under Circuit Fare Rules on page 5 of your contract rates, are therefore amended to read;
Circuits Fare Rules:
- Circuit fares will apply on all gross fares only.
- Circuit Fares will only apply on AirKenya sectors.
- All the sectors should be booked on one reference or if booking through Airkenya office, on one agent voucher and one reference. Failure to do so results in each sector being charged independently.
- One ticket will be issued for all sectors.
- Travel cannot be to the same destination. Travel between destinations should not exceed 14 days.
- Circuit and Group discounts will not be applicable together.
- Taxes are payable per sector. E.g. Wilson – Mara return taxes are $34 and Wilson – JRO return taxes are $138 therefore total taxes for Wilson Airport-Masai Mara-Wilson Airport -Kilimanjaro-Wilson Airport will be $172.
Excess Baggage
 |
Rate Increase
Purchase of excess baggage at the Check-in counter will be charged at $5/kg for both domestic and international flights.
New Advance Purchase Option
For the convenience of our customers, we have introduced an new Advance Purchase option.
For a bundle of between 0 – 10kgs, pay a flat rate of USD 50 up to 48 hours to flight departure.
Advance purchase of excess baggage is limited to 10kgs per passenger and can be booked via our Reservations office. Unused purchased kilos will not be refunded.
Please note that our normal baggage allowance remains 15kgs per person, including hand luggage, packed in soft bags.
|
|
All other Terms and Conditions as previously circulated remain the same.
We are grateful for your continued support and wish you Happy Selling into 2024.
Yours sincerely,
Jean Uku
Marketing Manager
Meanwhile has Air Kenya’s Ugandan company, Aerolink Uganda, also issued a statement about a fare increase coming into effect on the 01st of December this year, after being able to hold fares at the same level for 7 years.
Over the years, the global economy has continued to rise affecting the aviation industry i.e fuel, aircraft spare parts, human resource etc resulting in high operational costs.
AeroLink has been able to maintain its fares for 7 years without passing it on to the client not withstanding the rising rate of inflation which has led to high costs.
Considering the above, AeroLink has now been compelled to increase its fares by 5% effective 1st December 2023. Kindly take note of the below important points:
- Existing bookings for December 2023 and all 2024 travels should be paid-up by 30th November 2023 to enjoy the current 2023 rates. If not paid by the deadline of 30th November 2023, the new rate will apply.
- Any new booking for 1st December 2023 onwards will attract the new rate effective immediately.
We sincerely appreciate your continued trust in AeroLink and remain committed to providing you with a safe and reliable service.
Warm Regards,
AeroLink Management
