CHANGES IN ‘MILES AND MORE‘ PROGRAMME TO TAKE EFFECT IN JANUARY 2021

(Posted 14th November 2019)

Miles and More simplifies for more transparency

• Point system for frequent flyer status easy to understand allowing more transparency.
• In future, Frequent Traveller and Senator status will be granted for life for long-term loyalty.
• All changes apply to flights from 1 January 2021.
• The allocation of award miles remains unchanged.

The Lufthansa Group is simplifying its status program and offering its customers an even easier and more transparent collection system for achieving and maintaining Frequent Traveller, Senator and HON Circle levels. Loyalty towards Lufthansa Group airlines will be rewarded to a greater extent than ever before. In the future, the airlines will also be appointing their guests Frequent Traveller and Senator for life in recognition of their longstanding loyalty. All changes to the status programme will apply to flights from 1 January 2021 and onwards.

An overview of the main changes starting in 2021:

Points system replaces status miles

Today’s diversity of variously defined so-called miles will be significantly reduced. In addition to the award miles for their flight, guests will receive points instead of the current status and HON Circle miles. The amount of points that can be earned on a flight will only depend on two criteria: the travel class and whether the flight is continental or intercontinental.

Frequent flyer status for loyal customers

As before, points can be earned on all Star Alliance airlines, including status miles. In order to reach the level of Frequent Traveller or Senator, a share of flights with Austrian Airlines, Lufthansa and SWISS or the Miles & More partner air-lines Brussels Airlines, Eurowings, Adria Airways, Air Dolomiti, Croatia Airlines, LOT Polish Airlines or Luxair will be required. This means that half of the required points must be earned while travelling with these airlines. As before, frequent flyers qualify to become HON Circle Members exclusively by flying with the above-mentioned airlines. Unlike in the past, it is also possible to collect points for qualifying as a HON Circle Member with Economy Class and Premium Economy Class flights.

Frequent traveller and senator for life

In the future, long-time frequent flyers will be appointed Frequent Traveller and Senator for life. The basis for this is the sum of all points collected on flights operated by Austrian Airlines, Brussels Airlines, Lufthansa, SWISS and Miles & More airline partners. The lifetime Senator status also requires the guest to have been a Senator or HON Circle Member for ten calendar years.

Collection period and term

In the future, the status duration will be valid for at least one year up to a maximum of 26 months. The period to collect the required points for all frequent flyer levels is one calendar year.

The Miles & More bonus programme remains unchanged. Award miles are miles that can be earned in everyday life or on journeys for flights, rental cars, hotel stays and much more and then redeemed for non-cash awards or services.

Further information and a detailed overview of the new points system and a point calculator can be found at www.miles-and-more.com.

Brussels Airlines is Belgium’s national airline, connecting the capital of Europe to more than 80 destinations, whereof 17 in Africa, the continent Brussels Airlines considers its second home. Besides Africa, Brussels Airlines offers 65 destinations in Europe, 3 in North America and Tel Aviv. The company has over 4,000 employees and 48 aircraft operating some 250 flights daily, flying more than 10 million passengers a year to, via and from Brussels Airport. Thanks to its no-compromise positioning, Brussels Airlines combines competitive fares with the highest service quality. With yearly changing Belgian Star Chefs, its wide offer of Belgian food and drinks and the five Belgian Icons, Brussels Airlines is an ambassador of its country, bringing the world to Belgium and the best of Belgium to the world.
The airline flies daily from the European capital to Entebbe in Uganda, with one of the weekly fligths routing via Bujumbura in Burundi and the remaining six routing via Kigali in Rwanda.
The airline is part of the Lufthansa Group.