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IATA expert opinion piece:
Jurgen Renner, IATA Consulting’s leading expert for airport development will be presenting on Day 2, Airport Design & Development. See further details below. |
When evaluating and determining the overall performance of terminal operations, it is crucial to have a balanced view of the system from the perspective of different stakeholders and users. Therefore, IATA and ACI have joined forces to provide an objective and unbiased analysis of the Level of Service (LoS) within terminal facilities. The joint LoS study determines the best possible solutions to optimize the resources and services for the whole airport community. At this year’s Smart Airport Conference (Munich, October 6), Jurgen Renner, IATA Consulting’s leading expert for airport development, will provide an inside look at the new LoS framework and provide a project case study of how the new LoS concept has been applied. |
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