PRASLIN SEEKS HIGHER PROFILE AMONG SEYCHELLES’ ISLANDS
(Posted 24th January 2016)
When Seychelles’ Minister for Tourism and Culture Alain St. Ange earlier in the week visited the archipelago’s second largest island did hoteliers echo the need to reposition Praslin as a more visible and sought after destination among visitors to the archipelago.
The need to reposition Praslin and to help the island regain its popularity among visitors to Seychelles was among the main points of discussion during a meeting with some twenty hoteliers of Praslin that was chaired by the Minister for Tourism and Culture Alain St. Ange.
Minister St. Ange met the group of hoteliers and owners of tourism-related businesses from Praslin to discuss issues affecting the tourism industry of the island and to find ways together which can address these various challenges.
The call was made by tourism business owners for Praslin to come together and to showcase a more cohesive approach to boost the island’s fortunes and to make it blossom once more.
This tourism meeting on Praslin followed the one held a week earlier on Mahe where General Managers of the large Five-Star Hotels had met with Minister St. Ange at the Ministry of Tourism and Culture ESPACE Offices. It was at that meeting that the island’s tourism Minister had said that he decided that during 2016 he would be meeting tourism stakeholders in smaller groups to promote an open dialogue as he continues with his drive to remain connected with the industry. Minister St. Ange said these meetings forms part of series of discussions which will be held with owners and general managers of tourism establishments. He added that this is to better understand the constraints that these establishments and the industry continues to face.
‘We felt it was important to meet in smaller groups as this makes it easier to exchange ideas and to better understand what are the problems that your properties are facing, and to look at the development of tourism in Seychelles’ Minister St. Ange said before adding ‘These industry meeting will be over and above meetings with the Board of the Hospitality and Tourism Association, the SHTA and also the door-to-door visits of hotels, large and small, that we have already started’.
During the meeting did the Praslin island hoteliers agree to create a website and use it to market not only their tourism products and services, but Praslin as a whole.
The meeting held at the Baie Ste Anne community centre was also attended by the Principal Secretary for Tourism Anne Lafortune and the chairperson of the Seychelles Hospitality and Tourism Association Sybille Cardon.
Also on the agenda was the cost of operations and cost to recruit foreign workforce were among the points of concern that were raised. Discussions also centred on the yield from tourism, the Government’s fuel levy, track record of employees, the construction of a marina on Praslin? and the question of Gainful Occupation Permit (GOP).
Minister St. Ange on his part used the opportunity to also speak on what was being marketed as the ‘Seychelles Brand‘ of tourism, saying that this is why he had requested that the meeting be moved from a hotel to the centre of Baie Ste Anne so that everyone can better appreciate what tourists see and hear when they are out of their hotels experiencing Praslin. In this regard did the tourism trade representatives present raise issues about the state of the roads, the inter-island ferry terminal and the general cleanliness of the island among others. The Minister said that the backup services for the industry such as boat charters and the ferries play vital roles in Praslin’s tourism industry: ‘This is why we need to promote every facility we have available such as historical sights, historical walks and tours, art galleries, arts and crafts shops over and above excursions we have today’.
With regard to the yield from tourism, the Minister said that the Government was not telling the private sector trade what to charge for their services. He reminded those present that they were often guided by what our competitors were doing and what the wannabe visitor would be willing to pay. ‘Today we know from all surveys made that our visitors do not spend what they had budgeted for their Seychelles holiday and this is because we are not providing enough to attract them to come out of their hotels to spend as they buy more what is Made in Seychelles of new excursions that promotes what is out of the beaten track. There is a need to find areas in the industry to invest in so that tourists can spend their money instead of staying on Praslin for only five days or so and then to go back home with their money still in their pockets. We can have impressive visitor numbers but the yield from that industry still does not go up. If we do want the yield to go up, we need to get tourists to spend money earmarked for their holidays. As facilitators for the industry we shall stand by you, but we need to be innovative and offer what will make tourists put their hands in their pockets’ the Minister added.
Speaking on fuel costs, Praslin hoteliers voiced their concern that this must go down, as for tour and fishing boats excursions fuel cost proved to be expensive. The hoteliers added that as a result, the costs of these services was deemed too expensive and tourists complain at prices for these services or they just do not use the services at all.
The GOP issue was another point of focus during the meeting and some of those present repeated over and over again that they were not satisfied with the process in place for this needed permit for expatriate staff.
As an example the hoteliers complained that when they apply for GOP for two years but pay for one year because of cash flow or other reasons but when the time comes to just have it renewed, they have to do the whole GOP process all over again and this creates many inconveniences.
After much discussions on the issues raised by those who attended the meeting, Minister St. Ange explained that the industry needed to remain focused and that the Ministry of Tourism and Culture and the islands’ Tourism Board would continue to be on their side. He said that he had heard their appeal on costs to participate at tourism trade fairs and that he would personally raise the issue with the CEO of the Tourism Board ahead of the annual Tourism Marketing Meeting that had been set for the first week of February.
He also explained the details for closing the small information office at the Baie Ste Anne jetty as the Board considered the reorganisation that will bring about a more conducive image of their staff on Praslin for an island wanting to be seen as the ‘sought after’ island by visitors.
Information about Destination Seychelles can be accessed via www.seychelles.travel
