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Air Navigation

Air Navigation Services
Courses Locations Dates
Air Transportation Management Miami, United States 12 – 16 Mar
Performance-Based Navigation (PBN) Miami, United States 19 – 23 Mar
Airline Management

Airline Management
Courses Locations Dates
Airline Customer Service: Strategy Design and Implementation Madrid, Spain 21 – 23 Mar
Route Forecasting and Development Miami, United States 26 – 29 Mar
Deregulation and Open Skies, Alliances, Equity Partnerships and Strategic Partnerships Madrid, Spain 2 – 6 Apr
Route Forecasting and Development Geneva, Switzerland 1 – 4 May
Train the Trainer Miami, United States 7 – 9 May
Aviation Performance and Management

Airport Planning, Operations and Management
Courses Locations Dates
Airport Operations – Advanced Singapore 19 – 23 Mar
Airport Master Planning Beijing, China
Montreal, Canada
Singapore
Geneva, Switzerland		 9 – 13 Apr
27 – 31 Aug
8 – 12 Oct
10 – 14 Dec
Airport Development and Infrastructure Design Geneva, Switzerland
Montreal, Canada		 9 – 13 Apr
14 – 18 May
Airport Slots and Coordination Singapore 2 – 4 May
Total Quality Management for Airports Bogota, Colombia 7 – 11 May
Emergency Planning and Response for Airports and GSPs Singapore 7 – 11 May
Aviation Performance and Management

Aviation Performance and
Management
Courses Locations Dates
Procurement and Contracts Management Amsterdam, Netherlands 9 – 13 Apr
Train the Trainer Geneva, Switzerland 11 – 13 Apr
Procurement and Contracts Management Montreal, Canada 30 Apr – 4 May
Cargo

Cargo
Courses Locations Dates
ULD Train the Trainer Singapore 9 – 13 Apr
CEIV Pharma Refresher course for Key Personnel Geneva, Switzerland 23 – 24 Apr
Live Animals Transportation Geneva, Switzerland 25 – 27 Apr
ULD Operations Singapore
Tel Aviv, Israel		 25 – 27 Apr
14 – 16 May
Temperature Controlled Cargo Operations Tel Aviv, Israel
Miami, United States		 6 – 8 Mar
30 Apr – 2 May
Temperature Controlled Container Operations Miami, United States 3 – 4 May
Cargo Skills and Procedures Montreal, Canada 7 – 11 May
Audit, Quality and Risk Management for Temperature Controlled Cargo Beijing, China 7 – 11 May
Infectious Substances Transport Singapore 30 May – 1 Jun
Civil Aviation

Civil Aviation
Courses Locations Dates
Foundations of CNS/ATM Miami, United States 9 – 13 Apr
CNS/ATM Planning Master Class Miami, United States 16 – 20 Apr
Human Factors in Aviation Singapore 23 – 27 Apr
Dangerous Goods Regulations

Dangerous Goods Regulations
Courses Locations Dates
Dangerous Goods Regulations (DGR) Recurrent
Category 6		 Amsterdam, Netherlands
Stockholm, Switzerland
Geneva, Switzerland
Singapore		 26 – 28 Mar
24 – 26 Apr
23 – 25 May
30 May – 1 Jun
Dangerous Goods Regulations (DGR) Initial
Category 6		 Riyadh, Saudi Arabia
Lagos, Nigeria
Singapore
Geneva, Switzerland
Brussels, Belgium
Amman, Jordan
Miami, United States		 1 – 5 Apr
2 – 6 Apr
2 – 6 Apr
9 – 13 Apr
16 – 20 Apr
6 – 10 May
7 – 11 May
Professional Skills for DGR Instructors
Categories 1,2,3,6		 Singapore
Geneva, Switzerland		 19 – 23 Mar
23 – 27 Apr
Shipping Lithium Batteries by Air Miami, United States 27 – 28 Mar
Dangerous Goods Regulations (DGR)
Instructor Refresher		 Singapore 4 – 6 Apr
Fares and Ticketing

Fares and Ticketing
Courses Locations Dates
Passenger Fares and Ticketing – Basic London, UK 19 – 23 Mar
Finance and Accounting

Finance and Accounting
Courses Locations Dates
Aircraft Acquisition and Financing Singapore
London, UK		 3 – 6 Apr
22 – 25 May
Ground Operations

Ground Operations
Courses Locations Dates
Station / Ground Handling Management Singapore 16 – 20 Apr
Document Control Systems Miami, United States 20 – 23 Mar
SGHA Version 2018 & SLA Refresher Geneva, Switzerland
Miami, US		 21 – 22 Mar
4 – 5 Apr
IGOM Implementation and Standardized Procedures Stockholm, Sweden 26 – 28 Mar
Passenger Assessment and Travel Document Checks Geneva, Switzerland 4 – 6 Apr
Airport Extreme Weather Operations and Planning Geneva, Switzerland 17 – 20 Apr
Airport Services – Passenger Handling Geneva, Switzerland 23 – 27 Apr
Aircraft Turnaround Coordination and Loading Supervision Frankfurt, Germany 24 – 27 Apr
Crisis Communications and Media Response for
Airport and Station Managers		 Madrid, Spain 3 – 4 May
Human Factors in Ground Operation Singapore 15 – 17 May
Baggage Handling Services and Systems Madrid, Spain 16 – 18 May
Law and Regulations

Law and Regulations
Courses Locations Dates
Aviation Policy and Advocacy Brussels, Belgium 14 – 16 Mar
Airline Contract Law Geneva, Switzerland 20 – 23 Mar
European Union (EU) Aviation Law Madrid, Spain 26 – 28 Mar
International Air Law for Lawyers and Legal Professionals Madrid, Spain 9 – 13 Apr
Law of Aviation Insurance Amsterdam, Netherlands 23 – 25 Apr
Aviation Law for Managers (non-lawyers) Montreal, Canada 30 Apr – 4 May
Managing Aviation Policy and Regulation Brussels, Belgium 14 – 18 May
Law and Regulations

Management and Leadership
Courses Locations Dates
Managing People Performance Miami, United States 19 – 23 Mar
Effective Communication Skills Geneva, Switzerland 19 – 23 Mar
International Negotiation Skills London, UK 23 – 27 Apr
Training Needs Assessment Geneva, Switzerland 23 – 25 May
Law and Regulations

Quality, audit and Operations
Courses Locations Dates
IOSA Airline Auditor Training Singapore 12 – 16 Mar
Aviation Lead Auditor Singapore
Miami, United States		 26 – 28 Mar
23 – 25 Apr
Quality Management (QMS) for Airlines Miami, United States
London, UK		 10 – 13 Apr
17 – 20 Apr
Aviation Internal Auditor Miami, United States 16 – 20 Apr
ISAGO for Auditors Montreal, Canada 15 – 18 May
Safety

Safety
Courses Locations Dates
Root Cause Analysis Miami, United States
Singapore		 12 – 16 Mar
19 – 23 Mar
Fatigue Risk Management Systems (FRMS) Singapore
Geneva, Switzerland		 26 – 28 Mar
29 – 31 Aug
Safety Management Systems (SMS) – Implementation and Control Singapore
Rome, Italy		 26 – 28 Mar
11 – 13 Apr
Safety Management Systems (SMS) – Train the Trainer Singapore 4 – 6 Apr
Airline Safety Investigation Rome, Italy 16 – 20 Apr
Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation Miami, United States 23 – 27 Apr
Emergency Planning and Response for Airlines Singapore 2 – 4 May
Crew Resources Management for Instructors (CRMI) Amsterdam, Netherlands 14 – 16 May
Human Factors in Aviation Montreal, Canada 28 May – 1 Jun
Safety Risk Management Singapore 30 May – 1 Jun
Sales and Marketing

Sales and Marketing
Courses Locations Dates
Revenue Management and Pricing with simulation Singapore 13 – 16 Mar
Airline Social Media Strategy Singapore 30 May – 1 Jun
Frequent Flyer Programs (FFPs), Customer Loyalty Management with Fraud Prevention Singapore
Frankfurt, Germany		 21 – 23 Mar
26 – 28 Mar
Standard Line Maintenance Agreements Singapore 26 – 28 Mar
Airline Sales and Key Account Management Beijing, China 27 – 30 Mar
Network, Fleet and Schedule Planning Singapore
Amsterdam, Netherlands
Miami, United States		 9 – 13 Apr
16 – 20 Apr
23 – 27 Apr
Security

Security
Courses Locations Dates
Airport Security Operations Optimization Geneva, Switzerland 25 – 29 Jun
Aviation Security Train the Trainer Rome, Italy 19 – 23 Mar
Behavioral Analysis and Predictive Screening Strategies Miami, United States 2 – 6 Apr
Consignment Security Declaration (e-CSD) Standards and Implementation Geneva, Switzerland 11 – 13 Apr
Security Audit and Quality Control Frankfurt, Germany 23 – 27 Apr
Air Cargo Security Geneva, Switzerland 30 Apr – 4 May
Security Risk and Crisis Management Singapore 14 – 18 May
Aviation Security Management – University of Geneva Geneva, Switzerland 31 May – 2 Jun
Travel and Tourism

Travel and Tourism
Courses Locations Dates
Instructional Techniques Singapore 19 – 23 Mar
Instructional Design Singapore 23 – 27 Apr
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ATCNews: 

Prof. Dr. Wolfgang H. Thome is the founder and publisher of ATCNews, Eastern Africa’s leading aviation, tourism and conservation news blog of its kind. Wolfgang has over 48 years of experience in the tourism, aviation and conservation fields in Kenya, Tanzania and Uganda, covering all aspects of safari-, hotel- and air-operations. 

The Managing Editor of ATCNews is Mrs. Esther C. Goossens.

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