East Africa Newsletter February 2015

As technology advances, we as humans and as travel agents need to make a conscious effort to keep up with new developments that can help us not only streamline our job, but to do it better.

Born and brought up in Kenya, Georgina has a strong personal connection to the region. Her unique access to local subjects and landscapes enables her to create images that depict the raw beauty of East Africa. Have a look at some of her mesmerizing images:

Amadeus believes that East African travel agencies that adopt smart technologies, putting the traveller as the focal point will be the ones who succeed regardless of their business model. See what CIO has to say about this:

Today’s traveller is always connected and travels with multiple gadgets. Travel agencies should ensure they highlight to travellers the risks these gadgets are exposed to whilst travelling and ways to keep them safe.

Sahra, Head of Branch at BCD Travel Kenya UN office, says, “Our Travel Counselors have to be prompt, efficient, and provide the highest level of standards. How do we do this? Amadeus has an entire suite of tools that are intelligent enough to “think” for our people. An example is the ticket changer which is quick and to the point allowing for speedy ticket reissues and changes giving our team the time to do what they do best – concentrate on giving our clients optimum service.”

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