Notes provided by the airline:
• Prepaid baggage is baggage that is paid for in advance by the passenger before their flight. It is the baggage over and above the standard 10 Kg free baggage allowance.• Baggage paid for at the airport on check in is double the prepaid baggage rates.
For example up to 20 Kgs will be Ksh 1,500 if bought at the airport. Jambojet therefore encourages passengers to book and pay for their checked baggage in advance.
Frequently Asked Questions highlighted by Jambojet
• What if I had already bought my baggage before 2nd October 2017 will I have to pay extra?
No, your baggage will remain as it is and will not attract any extra baggage fees as the baggage rates are effective from the date of purchase, that is, 2nd October 2017.
• What if I had already bought my baggage before 2nd October 2017 and now the price has gone lower, will I be eligible for a refund?
No, we will not be doing any refunds as the policy is effective from the date of purchase, that is, 2nd October 2017.
• What about Excess Baggage, does it change too?
No, the Excess Baggage fee will not be changing and will remain the same, that is,
KShs. 400 per KG. |
