(Posted 11th November 2026)
Missed the webinar? Catch up on ICAO TV.
How can Human Factors contribute to safer, more resilient aviation operations?
In the webinar, Beyond Human Error: Reframing Human Factors as an Intelligence Tool, aviation professionals examined how organizational conditions, system design and human performance interact to influence operational outcomes.
The webinar also highlighted ICAO’s new Human Factors course and workshop, supporting the practical implementation of Human Factors across aviation.
Key topics covered
? Why some approaches can sometimes oversimplify complex operational realities
? Shifting from an error-focused mindset to a performance-based perspective
? Practical ways to integrate Human Factors into safety management systems (SMS) beyond compliance requirements
? How psychological science and adult learning principles can strengthen training, operational design, and safety performance
? Strategies for building resilient systems, policies, procedures, and work environments that put people at the center
? ICAO’s support in Human Factors implementation and human performance through its new course and workshop
