(Posted 15th October 2026)
The Kenya Association of Travel Agents (KATA) has protested an abrupt rollout of mandatory travel health insurance cover for foreign visitors to the country, citing uncertainty for travellers.
The agents also want details of the approved insurers, premiums, coverage and exclusions, saying the abrupt rollout has left travel agents, airlines and travellers seeking guidance.
“Given the abrupt rollout and limited information available to travel agents, tour operators, airlines and travellers in general, we would appreciate confirmation of the effective date and scope of implementation, including the specific categories of travellers affected and the requirements applicants must fulfil prior to travel or entry into Kenya,” KATA said in a letter dated October 7.
The letter addressed to Immigration Director General Evelyn Cheluget comes a day after the High Court upheld the Sh6.4 million minimum insurance cover required for non-Kenyans intending to enter and remain in the country for less than 12 months.
The court dismissed a constitutional petition by Marsabit residents Edow Issack Mohammed and Zhulekha Mohamed Edin, finding that Health Cabinet Secretary Aden Duale acted within the law when he issued a Gazette Notice announcing the requirement.
The notice requires qualifying visitors to carry insurance with cumulative benefits of at least $50,000 (Sh6.4 million), covering medical expenses, emergency transport, evacuation, mental illness treatment and repatriation.
All visitors who intend to travel to Kenya are required to purchase mandatory insurance through the Electronic Travel Authorisation (eTA). The minimum benefits include $50,000 (Sh6.5 million) for medical expenses, $25,000 (Sh3.2 million) for emergency medical transportation, $300 (Sh38,700) for prescribed medicine, $1,000 (Sh129,000) for mental illness treatment and $5,000 (Sh645,000) for repatriation of mortal remains.
The petitioners had questioned the eTA system, insurer approval criteria and the policy framework supporting the scheme. They argued that a Health Ministry clarification allowing qualifying insurance bought in travellers’ home countries conflicted with the Gazette Notice, which referred to insurers licensed under the Insurance Act.
Other professional tourism associations too have raised their concerns over the sudden implementation of the new rules, citing price fixing rules in particular in Europe where, once quoted and accepted, any price or expenditure changes will be disputed and could land on the desks of local travel and tour agencies handling visitors from Europe.
