RETOSA Online Training Program

RETOSA (Regional Tourism Organisation of Southern Africa) has launched a Southern Africa Certified Expert Online Course for travel agents, tour operators and the global tourism industry. The program aims to offer and opportunity for all stakeholders to learn more about southern Africa’s best tourist offerings, while promoting intra-regional travel. The course seeks to boost travel agents and tour operators’ knowledge about the tourism appeals in the region while building a database of travel trade interested in selling southern Africa as a multi-faceted destination.

The course is interactive and mobile optimized. It introduces learners or trainees to tourism offerings, appeals and experiences on all 15 Southern African Development Community (SADC) countries and their most important tourist attractions. Also, the course is the first of its kind to train travel agents and tour operators in order to equip them with the knowledge packaging, promoting and selling Southern Africa as a long-haul destination. RETOSA believes that through this initiative, its stakeholders worldwide will identify opportunities for intra-Southern Africa travel, multi-destination or country packaging, tourism business opportunities, World Heritage Sites, Transfrontier Conservation Areas (TFCAs), diverse cultures, the incredible people, natural attractions, inviting beaches and the exceptional tourism infrastructure in southern Africa.

Consisting of 16 modules with an introductory regional module and 15 country modules, for travel agents, tour operators and all other stakeholders only need to complete six modules – the regional module and five country modules of their choice to qualify as a bronze-level Southern Africa Certified Expert. And by completing an additional five (5) or ten (10) country modules learners can qualify as a silver-level or gold-level expert respectively. On completion and passing the necessary modules, learners will be awarded certification and certified by RETOSA as a bronze-, silver and/or gold-level expert in southern Africa travel and tourism. Ultimately, the increased knowledge on the fifteen (15) countries in Southern Africa will help tour operators, travel agents and all other stakeholders to better structure their businesses offerings, multi-destination travel packages or leisure trips for their clients and prospective travelers.

To register or enroll visit: www.certifiedexpert.retosa.co.za.

For more information email: marketing or call +27 (11) 315 24 20.