Rocky start for Jambojet’s Ukunda flights?


(Posted 30th March 2015)

After launching their new domestic destinations Lamu, Malindi and Ukunda only two days ago has apparently the goodwill Jambojet created with the new flights already evaporated and gone out of the proverbial window as far as Ukunda is concerned.

Social media reports from this evening suggest that the Nairobi to Ukunda flight failed to land at the aerodrome and that airline officials cited lack of runway lights for the cancellation.

Residents from Ukunda poured scorn over this response, saying unless the Jambojet officials are entirely daft, the Ukunda airfield never had runway lights and was so far only an airfield licenses for daylight operations.

As a result were passengers destined for Europe bussed to Mombasa’s Moi International Airport, but according to a Facebook posting, lo and behold, was the evening service by Jambojet into Mombasa also cancelled.

Start quote:

JamboJet should be renamed to KwaheriJet..
A total of 9 passengers missed their connecting flight to Europe because of "JamboJet" The flight was scheduled to fly from Ukunda directly to JKA Nairobi at 18.15. At 18.30 we were told that the plane cannot land due to the runway not having lights! "We have arranged a buss to take you to Mombasa airport" we were told. Once we arrived in Mombasa the 20.15 plane had not even arrived! Not until 2 hours later did the plane arrive!! About 60 people were told that their JamboJet Mbsa-Nrbi flight had been cancelled and told to "try tomorrow" Meanwhile we had all lost our connecting flights and had to buy new tickets costing us thousands of U$, all thanks to this despicable airline. Kwaheri JamboJet, never again!!! These tourists will never come back to Kenya again, sad..

End quote

In view of the late time this news item emerged did the airline not respond but is welcome to reply in the morning and can be sure that their explanation will be featured here in full. By the look of it of course this is indeed a very negative start to what has been hailed as a new route and a lifeline for the Diani resorts which are the only parts of the Kenya coast now not under prohibition order by the UK’s Foreign and Commonwealth Office anti-travel advisories.