#SerenaHotels warns of imposters pretending to be part of the group


(Posted 30th January 2023)


Imposter alert … 



Date: 30th January 2023


It has been drawn to the attention of Serena Hotels that there have been inquiries concerning Apartments and Airbnb accommodation services bearing the name “Serena/ Serena Beach Front” within the Mombasa area.

We wish to advise our esteemed clients and the general public that Serena Hotels strictly offers Hotel, Lodge/Camp and Resort services. Serena Hotels is not affiliated with and does not partner with any other companies offering Airbnb, apartment services or any other form of alternative accommodation.

In order to reserve your stay with us, we advise our esteemed clients to visit our official domain at www.serenahotels.com and you will find all the Serena Hotels, Camps/Lodges and Resorts listed on our site.

Serena Hotels hereby informs members of the general public and our esteemed clients to disregard any invitations by companies alleging to be affiliated with us that offer any other form of accommodation not listed on our website.


For any clarifications please feel free to reach us on the below contact details;

Tel: + 254 20 284200

Email: marketing.kenya@serenahotels.com

Website: www.serenahotels.com