(Posted 12th April 2024)
By Katrijn Aerts / Talent Acquisition Partner at Brussels Airlines via LinkedIn
I recently had the incredible opportunity to shadow some of our amazing Passport and Security Inspectors (PSIs) at Brussels Airlines, and let me tell you, it was an eye-opening experience!
Our PSI colleagues are the example of versatility. They seamlessly blend customer service finesse with assertiveness and attention to detail, all while maintaining constant communication with their ground colleagues amongst others. From administrative tasks to gate checks for passports and visas, boarding planes for departures and even provide essential training and guidance on travel documents, regulations, and forgery detection to our security handlers on-site in our outstations in Africa. Their job is dynamic and varied.
The dedication and passion our PSIs bring to their roles are truly commendable. They possess a treasure of knowledge and know exactly where to find the right answers, ensuring the safety and security of our passengers and crew.
Having recruited for this team, I thought I had a good understanding of their tasks, but shadowing them gave me a real glimpse into the details of their daily routines.
We’re currently still looking for talented individuals to join this dynamic team. Curious? Click the link below to learn more and start your journey with us! It’s a journey filled with challenges, growth opportunities, and the satisfaction of knowing you’re playing a crucial role in ensuring the smooth operation of Belgium’s national airline.
